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| Criterion | ![]() Operations Gemba Walk | ![]() Facilitation Decision Jam |
|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitysame | Low | Low |
Timedifferent | 30-120 min | 60-90 min |
Participantsdifferent | 2-6 | 4-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | LeanObservationProcessOperations | FacilitationDecisionProblem solvingWorkshop |
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Methods with strong topical overlap with the current selection, not yet in the comparison.





