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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumLow
Timedifferent
30-120 min60-120 min15-30 min
Participantsdifferent
2-62-82-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasRoot cause notes, Countermeasures
Tagsno overlap
LeanObservationProcessOperations
ContradictionsInnovationProblem solving
Root causeIncidentLeanProblem solving
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A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis