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| Criterion |  Operations Gemba Walk |  Delivery Communication Plan |
|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitysame | Low | Low |
Timedifferent | 30-120 min | 45-90 min |
Participantssame | 2-6 | 2-6 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | LeanObservationProcessOperations | CommunicationStakeholdersDeliveryPlanning |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
