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| Criterion |  Operations Gemba Walk |  Systems Thinking CATWOE Analysis |
|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way. |
Complexitydifferent | Low | Medium |
Timedifferent | 30-120 min | 45-90 min |
Participantsdifferent | 2-6 | 3-8 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | CATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints |
Tagsno overlap | LeanObservationProcessOperations | Systems thinkingFramingStakeholders |
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