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| Criterion | ![]() Operations Gemba Walk | ![]() Decision Making Assumption Surfacing | ![]() Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Low | High |
Timedifferent | 30-120 min | 45-90 min | 1-6 Wochen |
Participantsdifferent | 2-6 | 2-8 | 4-10 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Assumption List, Critical Assumptions, Learning Plan | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | LeanObservationProcessOperations | AssumptionsRiskDecisionDiscovery | QualityProblem solvingRoot cause |
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