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| Criterion | ![]() Systems Thinking Futures Wheel | ![]() UX Research Contextual Inquiry | ![]() Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | The Futures Wheel helps explore the consequences of a decision, a trend, or a strategic move in a structured way. It makes visible which first, second, and third-order effects could arise from an event. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 60-120 min | 1-3 Wochen | 1-6 Wochen |
Participantsdifferent | 3-10 | 4-12 Beobachtungen | 4-10 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Futures Wheel, Consequence Chains, Strategic Signals | Field Notes, Workflow Insights, Pain Points | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | ForesightSystems thinkingSignals | UX researchObservationContext | QualityProblem solvingRoot cause |
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