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| Criterion |  Engineering Failure Scenario Analysis |  UX Research Customer Journey Mapping |  Decision Making Red Teaming |
|---|---|---|---|
Purposedifferent | In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | For strategic decisions with high reach, agreement and gut feeling are often not enough. Red teaming brings deliberate opposition into the situation and tests where a plan breaks under real counterarguments. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 1-3 h | 2-4 h | 1-4 h |
Participantsdifferent | 3-8 | 4-10 | 3-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Failure Scenarios, Risk Notes, Control Gaps, Test and Response Actions | Journey Map, Pain-point List, Opportunity Backlog | Challenge Findings, Risk Register, Mitigation Plan |
Tagsno overlap | FailureResilienceRisk | JourneyServiceService design | RiskDecisionSensemaking |
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