View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  Engineering Failure Scenario Analysis |  UX Research Customer Journey Mapping |  Decision Making Pre-Mortem |
|---|---|---|---|
Purposedifferent | In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 2-4 h | 20–45 min |
Participantsdifferent | 3-8 | 4-10 | Small cross-functional group |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Failure Scenarios, Risk Notes, Control Gaps, Test and Response Actions | Journey Map, Pain-point List, Opportunity Backlog | Risk list, Mitigation plan, Assumption log |
Tagsno overlap | FailureResilienceRisk | JourneyServiceService design | RiskDecisionFailurePlanning |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
