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| Criterion | ![]() Facilitation Expectation Mapping | ![]() Operations Standard Work Analysis | ![]() Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 45-90 min | 1-3 h | 1-4 h |
Participantsdifferent | 3-12 | 2-6 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | AlignmentStakeholdersTeam | LeanProcessQuality | Root causeProblem solvingQualityIncident |
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