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| Criterion |  Facilitation Expectation Mapping |  Architecture Software Architecture Canvas |  UX Design Customer Journey Canvas |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 45-90 min | 1-2 h | 1-3 h |
Participantsdifferent | 3-12 | 3-10 | 3-10 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Architecture Canvas, Goals, Constraints, Quality Attributes | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | AlignmentStakeholdersTeam | CanvasArchitectureAlignmentWorkshop | JourneyCustomerService designCanvas |
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