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| Criterion | ![]() Facilitation Expectation Mapping | ![]() UX Research Personas | ![]() Facilitation Stakeholder Mapping |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 45-90 min | 1-3 Tage | 60–90 min |
Participantsdifferent | 3-12 | Internes Team | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Persona Profiles, Needs Summary, Scenario Notes | Stakeholder Map, Engagement Plan, Risk Notes |
Tagsno overlap | AlignmentStakeholdersTeam | ResearchCustomerSynthesis | StakeholdersAlignmentFacilitationChange |
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