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| Criterion |  Facilitation Expectation Mapping |  Operations PDCA Cycle |  Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 45-90 min | 1 h bis mehrere Wochen | 1-4 h |
Participantsdifferent | 3-12 | 1-8 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | AlignmentStakeholdersTeam | Continuous improvementLeanExperiments | Root causeProblem solvingQualityIncident |
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