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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Change Analysis.
Operations
Change Analysis
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.
Complexitydifferent
LowMedium
Timedifferent
45-90 min45-120 min
Participantsdifferent
3-122-6
Formatdifferent
WorkshopWorkshop + async
Outputdifferent
Expectation Map, Alignment Notes, AgreementsChange Matrix, Cause Hypotheses, Validation Questions, Action List
Tagsno overlap
AlignmentStakeholdersTeam
ChangeRoot causeTroubleshootingComparison
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Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for 3-Circle Venn Diagram
Facilitation
3-Circle Venn Diagram
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S