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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumLow
Timedifferent
30–60 min60-90 min pro Feature15-30 min
Participantsdifferent
4-83-62-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsExample Table, Acceptance TestsRoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeWorkshop
AgileRequirementsExamplesBehavior-Driven Development
Root causeIncidentLeanProblem solving
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Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis