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| Criterion | ![]() UX Research Empathy Mapping | ![]() UX Design Service Blueprinting | ![]() Domain Modeling EventStorming |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 30–60 min | 0.5-2 Tage | 2-8 h |
Participantsdifferent | 4-8 | 6-12 | 5-12 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Service Blueprint, Fail Points, Ownership Map | Event Timeline, Ubiquitous Language, Boundaries, Open Questions |
Tagsno overlap | SynthesisQualitativeWorkshop | Service designOperationsJourneyBlueprint | Domain-Driven DesignEventsDiscoveryWorkshop |
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