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| Criterion |  UX Research Empathy Mapping |  Operations RACI Matrix |  Facilitation Consensus Workshop |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 30–60 min | 45-90 min | 1-3 h |
Participantsdifferent | 4-8 | 2-8 | 5-30 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | RACI Matrix, Responsibility Map, Decision Notes | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | SynthesisQualitativeWorkshop | RolesResponsibilityGovernanceOperations | FacilitationConsensusWorkshopAlignment |
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