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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.
Complexitydifferent
LowHighMedium
Timedifferent
30–60 minMehrere Tage bis Wochen2-8 h
Participantsdifferent
4-82-65-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsEvent Timeline, Ubiquitous Language, Boundaries, Open Questions
Tagsno overlap
SynthesisQualitativeWorkshop
Root causeSafetySystemicIncident
Domain-Driven DesignEventsDiscoveryWorkshop
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis