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| Criterion | ![]() UX Research Empathy Mapping | ![]() Product Discovery Kano Model |
|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexitydifferent | Low | Medium |
Timedifferent | 30–60 min | 1-2 Tage |
Participantsdifferent | 4-8 | 10-50 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Kano Matrix, Feature Classes, Priority Themes |
Tagsno overlap | SynthesisQualitativeWorkshop | SatisfactionPrioritizationCustomer |
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