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Criterion
Empathy Mapping
UX Research
Empathy Mapping
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitydifferent
LowMedium
Timedifferent
30–60 min1-2 Tage
Participantsdifferent
4-810-50
Formatdifferent
WorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
SynthesisQualitativeWorkshop
SatisfactionPrioritizationCustomer
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for ABC Analysis
Operations
ABC Analysis