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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.
Complexitydifferent
LowLowMedium
Timedifferent
30–60 min30-120 min2-8 h
Participantsdifferent
4-82-65-12
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsObservation Notes, Improvement IdeasEvent Timeline, Ubiquitous Language, Boundaries, Open Questions
Tagsno overlap
SynthesisQualitativeWorkshop
LeanObservationProcessOperations
Domain-Driven DesignEventsDiscoveryWorkshop
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A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Affinity Diagramming
UX Research
Affinity Diagramming
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling