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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Change Analysis.
Operations
Change Analysis
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
LowMediumHigh
Timedifferent
30–60 min45-120 min1-4 Wochen
Participantsdifferent
4-82-66-30 Experten
Formatdifferent
WorkshopWorkshop + asyncAsync
Outputdifferent
Empathy Map, Assumptions List, Research GapsChange Matrix, Cause Hypotheses, Validation Questions, Action ListExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
SynthesisQualitativeWorkshop
ChangeRoot causeTroubleshootingComparison
ForecastingExpertsDecisionStrategy
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam