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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitysame
LowLowLow
Timedifferent
30–60 min15-30 min30–60 min per interview
Participantsdifferent
4-83-121 participant per interview
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsIdea sheets, Expanded concepts, Prioritized listInterview Notes, Themes, Insight Summary
Tagsno overlap
SynthesisQualitativeWorkshop
BrainstormingCollaborationInclusionIdeas
QualitativeResearchCustomerDiscovery
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Affinity Diagramming
UX Research
Affinity Diagramming