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Criterion
Empathy Mapping
UX Research
Empathy Mapping
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitysame
LowLowLow
Timedifferent
30–60 min1-2 Tage30–60 min per interview
Participantsdifferent
4-81-41 participant per interview
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsArchitecture Document, Context View, Runtime View, Deployment ViewInterview Notes, Themes, Insight Summary
Tagsno overlap
SynthesisQualitativeWorkshop
ArchitectureDocumentationCommunication
QualitativeResearchCustomerDiscovery
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record