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| Criterion | ![]() UX Research Empathy Mapping | ![]() Operations ABC Analysis | ![]() UX Research Personas |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 30–60 min | 30-60 min | 1-3 Tage |
Participantsdifferent | 4-8 | 1-5 | Internes Team |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | ABC Classification, Focus Rules, Control List | Persona Profiles, Needs Summary, Scenario Notes |
Tagsno overlap | SynthesisQualitativeWorkshop | PrioritizationOperationsPortfolio | ResearchCustomerSynthesis |
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