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| Criterion |  UX Research Empathy Mapping |  Operations A3 Problem Solving |  Delivery Communication Plan |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 30–60 min | 45-90 min | 45-90 min |
Participantsdifferent | 4-8 | 2-5 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | A3 Report, Action Plan, Root Cause Analysis | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | SynthesisQualitativeWorkshop | LeanProblem solvingCoachingOperations | CommunicationStakeholdersDeliveryPlanning |
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