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| Criterion | ![]() Innovation Double Diamond | ![]() Operations Process Mapping | ![]() UX Research Surveys |
|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | Wochen bis Monate | 1-3 h | 3-14 Tage |
Participantsdifferent | 3-12 | 3-10 | 50+ |
Formatdifferent | Workshop + async | Workshop | Async |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Process Map, Handoff List, Improvement Backlog | Survey Results, Charts, Segment Insights |
Tagsno overlap | ProcessDivergenceInnovation | ProcessOperationsImprovement | QuantitativeResearchValidation |
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