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| Criterion | ![]() Innovation Double Diamond | ![]() Operations Process Mapping |
|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitysame | Medium | Medium |
Timedifferent | Wochen bis Monate | 1-3 h |
Participantsdifferent | 3-12 | 3-10 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Process Map, Handoff List, Improvement Backlog |
Tags1 shared | ProcessDivergenceInnovation | ProcessOperationsImprovement |
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