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| Criterion |  Innovation Double Diamond |  Operations Gemba Walk |
|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Low |
Timedifferent | Wochen bis Monate | 30-120 min |
Participantsdifferent | 3-12 | 2-6 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Observation Notes, Improvement Ideas |
Tags1 shared | ProcessDivergenceInnovation | LeanObservationProcessOperations |
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