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Criterion
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Ideal Days.
Agile
Ideal Days
Purposedifferent
When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When effort needs to be thought of as real working time, it offers a simple common denominator for comparison. It sorts work by value, risk, and delivery ability. The result is captured as Ideal Day Estimates, Assumption Notes, and Capacity Caveats.
Complexitydifferent
LowHighLow
Timedifferent
5-20 min0.5-2 Tage15-60 min
Participantsdifferent
3-206-122-9
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Effort Heatmap, Risk Signals, Discussion TargetsService Blueprint, Fail Points, Ownership MapIdeal Day Estimates, Assumption Notes, Capacity Caveats
Tagsno overlap
EstimationEffortRisk
Service designOperationsJourneyBlueprint
EstimationEffortAgile
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A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation