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Criterion
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Purposedifferent
When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.
Complexitydifferent
LowHigh
Timedifferent
5-20 min0.5-2 Tage
Participantsdifferent
3-206-12
Formatsame
WorkshopWorkshop
Outputdifferent
Effort Heatmap, Risk Signals, Discussion TargetsService Blueprint, Fail Points, Ownership Map
Tagsno overlap
EstimationEffortRisk
Service designOperationsJourneyBlueprint
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis