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Criterion
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Purposedifferent
When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.
Complexitydifferent
LowMediumMedium
Timedifferent
5-20 min2-4 h10-30 min je Item
Participantsdifferent
3-204-101-8
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Effort Heatmap, Risk Signals, Discussion TargetsJourney Map, Pain-point List, Opportunity BacklogThree-Point Estimate, Risk Range, Assumption Notes
Tagsno overlap
EstimationEffortRisk
JourneyServiceService design
EstimationUncertaintyForecasting
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas