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| Criterion |  Operations DMAIC |  Systems Thinking Soft Systems Methodology |  Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together. | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | High | High | Medium |
Timedifferent | 2-12 Wochen | 0.5-3 Tage | 1-4 h |
Participantsdifferent | 3-10 | 5-15 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Project Charter, Measurement Plan, Cause Analysis, Control Plan | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | Continuous improvementQualityProcess improvement | Soft systemsComplexitySensemakingSystems thinking | Root causeProblem solvingQualityIncident |
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