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| Criterion |  Operations DMAIC |  Operations A3 Problem Solving |  Decision Making Delphi Method |
|---|---|---|---|
Purposedifferent | For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. |
Complexitydifferent | High | Medium | High |
Timedifferent | 2-12 Wochen | 45-90 min | 1-4 Wochen |
Participantsdifferent | 3-10 | 2-5 | 6-30 Experten |
Formatdifferent | Workshop + async | Workshop + async | Async |
Outputdifferent | Project Charter, Measurement Plan, Cause Analysis, Control Plan | A3 Report, Action Plan, Root Cause Analysis | Expert Forecast, Consensus Range, Assumption Notes |
Tagsno overlap | Continuous improvementQualityProcess improvement | LeanProblem solvingCoachingOperations | ForecastingExpertsDecisionStrategy |
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