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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumLowMedium
Timedifferent
1-4 Wochen30-60 min1-3 h
Participantsdifferent
5-202-102-8
Formatdifferent
AsyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineIceberg Worksheet, Pattern Notes, Intervention IdeasCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
Systems thinkingRoot causePatterns
Root causeTreeIncidentQuality
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Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving