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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Empathy Mapping
UX Research
Empathy Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMedium
Timedifferent
1-4 Wochen30–60 min45-90 min
Participantsdifferent
5-204-82-5
Formatdifferent
AsyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineEmpathy Map, Assumptions List, Research GapsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchTrackingBehavior
SynthesisQualitativeWorkshop
LeanProblem solvingCoachingOperations
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk