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| Criterion | ![]() UX Research Diary Study | ![]() Operations 8D Problem Solving | ![]() Facilitation Decision Jam |
|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-4 Wochen | 1-6 Wochen | 60-90 min |
Participantsdifferent | 5-20 | 4-10 | 4-10 |
Formatdifferent | Async | Workshop + async | Workshop |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | UX researchTrackingBehavior | QualityProblem solvingRoot cause | FacilitationDecisionProblem solvingWorkshop |
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