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| Criterion |  UX Research Diary Study |  Operations 5 Whys |  UX Research HEART Framework |
|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-4 Wochen | 15-30 min | 120 min initial, dann laufend |
Participantsdifferent | 5-20 | 2-6 | 3-6 |
Formatdifferent | Async | Workshop | Workshop + async |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Root cause notes, Countermeasures | HEART-GSM Table, Dashboard |
Tagsno overlap | UX researchTrackingBehavior | Root causeIncidentLeanProblem solving | MetricsUX researchMeasurementSatisfaction |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
