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| Criterion |  Innovation Design Thinking |  Operations Root Cause Analysis |  Decision Making Decision Rights Mapping |
|---|---|---|---|
Purposedifferent | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 1 Tag bis mehrere Wochen | 1-4 h | 90-180 min |
Participantsdifferent | 4-10 | 3-8 | 4-12 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Problem Statement, Prototype, Test Learnings | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Decision Rights Matrix, Agreement |
Tagsno overlap | InnovationPrototypeResearch | Root causeProblem solvingQualityIncident | DecisionGovernanceAlignmentResponsibility |
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