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| Criterion |  Decision Making Delphi Method |  UX Research Empathy Mapping |  UX Research User Interviews |
|---|---|---|---|
Purposedifferent | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | High | Low | Low |
Timedifferent | 1-4 Wochen | 30–60 min | 30–60 min per interview |
Participantsdifferent | 6-30 Experten | 4-8 | 1 participant per interview |
Formatdifferent | Async | Workshop | Workshop + async |
Outputdifferent | Expert Forecast, Consensus Range, Assumption Notes | Empathy Map, Assumptions List, Research Gaps | Interview Notes, Themes, Insight Summary |
Tagsno overlap | ForecastingExpertsDecisionStrategy | SynthesisQualitativeWorkshop | QualitativeResearchCustomerDiscovery |
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