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Criterion
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Purposedifferent
For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.
Complexitydifferent
MediumMediumLow
Timedifferent
30-90 min1-3 h20–45 min
Participantsdifferent
1-63-10Small cross-functional group
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Decision Tree, Option Map, Assumption ListCustomer Journey Canvas, Pain Points, Experience OpportunitiesRisk list, Mitigation plan, Assumption log
Tagsno overlap
DecisionTreeOptions
JourneyCustomerService designCanvas
RiskDecisionFailurePlanning
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis