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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitysame
LowLowLow
Timedifferent
60-90 min30–60 min30–60 min per interview
Participantsdifferent
4-104-81 participant per interview
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight Summary
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop