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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowHighLow
Timedifferent
60-90 min1 Tag bis mehrere Wochen15-30 min
Participantsdifferent
4-104-102-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentProblem Statement, Prototype, Test LearningsRoot cause notes, Countermeasures
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
InnovationPrototypeResearch
Root causeIncidentLeanProblem solving
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Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving