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| Criterion |  UX Design Customer Journey Canvas |  Agile Story Splitting |  Delivery Shape Up |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a story becomes too large for a clean flow, it breaks scope down along value and risk. It shapes the work into a form that ships earlier and is easier to verify. | Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 h | 30-60 min | 6 Wochen Cycle + 2 Wochen Cool-Down |
Participantsdifferent | 3-10 | 2-6 | 2-4 pro Pitch |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Smaller Stories, Acceptance Criteria, Split Rationale | Pitches, Bet-table decisions, Hill charts, Cooldown outcomes |
Tagsno overlap | JourneyCustomerService designCanvas | BacklogIterationDelivery | PlanningDeliveryAutonomy |
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