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| Criterion |  UX Design Customer Journey Canvas |  Agile NoEstimates |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When estimating slows a team down more than it helps, it shifts the focus to flow, small slices, and real lead time. It sorts work by value, risk, and delivery ability. The result is captured as Throughput Data, Flow Forecast, and Slicing Rules. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | laufend |
Participantsdifferent | 3-10 | 2-12 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Throughput Data, Flow Forecast, Slicing Rules |
Tagsno overlap | JourneyCustomerService designCanvas | EstimationForecastingFlow |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
