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| Criterion |  UX Design Customer Journey Canvas |  Product Discovery Kano Model |  Architecture Software Architecture Canvas |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 1-2 Tage | 1-2 h |
Participantsdifferent | 3-10 | 10-50 | 3-10 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Kano Matrix, Feature Classes, Priority Themes | Architecture Canvas, Goals, Constraints, Quality Attributes |
Tagsno overlap | JourneyCustomerService designCanvas | SatisfactionPrioritizationCustomer | CanvasArchitectureAlignmentWorkshop |
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