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| Criterion |  UX Design Customer Journey Canvas |  Innovation Crazy 8s |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | With only a few minutes available and a still-fuzzy solution search, the method forces a wide range of variants. It produces fast sketches before the first idea can settle in, making different directions directly comparable and open to further development. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 8-15 min |
Participantsdifferent | 3-10 | 1-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Sketch Set, Idea Shortlist, Direction Options |
Tagsno overlap | JourneyCustomerService designCanvas | BrainstormingSketchingSpeedDivergenceDesign sprint |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
