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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 h15-45 min1-2 h
Participantsdifferent
3-101-33-10
Formatdifferent
WorkshopAsyncWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesADR File, Decision Log, RationaleArchitecture Canvas, Goals, Constraints, Quality Attributes
Tagsno overlap
JourneyCustomerService designCanvas
ArchitectureRationaleDocumentationGovernance
CanvasArchitectureAlignmentWorkshop
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop