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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Operations Standard Work Analysis | ![]() Architecture LASR (Lightweight Approach for Software Reviews) |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 1-3 h | 3–4 h for initial assessment; preparation and deeper analysis additional |
Participantsdifferent | 4-12 Beobachtungen | 2-6 | 1 or a small team; particularly suitable for 3–4 people |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks |
Tagsno overlap | UX researchObservationContext | LeanProcessQuality | ArchitectureQualityRiskAssessmentLean |
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