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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Facilitation Stakeholder Salience Model | ![]() Facilitation Consensus Workshop |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 60-90 min | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 3-6 | 5-30 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Salience Diagram, Strategy per Class | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | UX researchObservationContext | StakeholdersFacilitationAlignmentGovernance | FacilitationConsensusWorkshopAlignment |
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