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| Criterion |  UX Research Contextual Inquiry |  Facilitation Stakeholder Mapping |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 60–90 min |
Participantsdifferent | 4-12 Beobachtungen | 2-8 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Stakeholder Map, Engagement Plan, Risk Notes |
Tagsno overlap | UX researchObservationContext | StakeholdersAlignmentFacilitationChange |
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