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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper matrix with six colored hat cards for information, feeling, value, caution, ideas and process control.
Facilitation
Six Thinking Hats
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen45-90 min30-90 min
Participantsdifferent
4-12 Beobachtungen4-121-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsPerspective Notes, Decision Inputs, Action ItemsDecision Tree, Option Map, Assumption List
Tagsno overlap
UX researchObservationContext
FacilitationOptionsDecision
DecisionTreeOptions
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Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Paper illustration for 1-2-4-All.
Facilitation
1-2-4-All